Jump to Dreamweaver settings.
  Jump to FrontPage settings.
  Jump to Composer settings.
  Jump to WS_FTP settings.

For publishing from other web design applications, please refer to their respective user manuals.  If you need further assistance, please contact us describing your question in detail.

FAQs


Q. What do I use for my publishing/FTP userid and password?

A. For your publishing/FTP username, use your domain name, without the .com, .net, or .org extension. For example, if your domain name was mydomain.com, your publishing id would be mydomain. For your password, use the same password as your primary email address.


Q. I just published my website and everything seemed to work ok.  However, when I go to my website, the default web page still loads.  How do I fix this?

A. Your main page must be named index.html. Rename your main page and publish your site again.


Q. I just published my website and sometimes viewing my site works, and sometimes it doesn't, especially when I use different PCs or browsers to view it.  What's going on?

A. Sounds like you may have spaces in some of your filenames. While filenames on our servers are not case sensitive, there are occasionally problems when you have spaces in your filenames. To ensure that your site will always load correctly, regardless of what system and browser is being used to view it, make sure none of your files or directories have names that contain spaces.


Q. It seems slow or hangs when I publish/FTP to the server. How do I fix this?

A. Some publishing/FTP programs have a passive transfer (PASV) setting.  Try changing this option in your publishing/FTP program. If you have a broadband Internet connection such as DSL, your outbound speed might be slower than your inbound speed.  If that's the case, you'll just have to wait.


Q. How do I add a hit counter to my site?

A. There are countless (no pun intended!) free hit counters out on the web.  Log on to your favorite search engine and you should be able to find some pretty quickly.  Alternatively, we have a counter that is fully customizable allowing you to change the font, size, color, etc. to blend in with the rest of your site.   If you would like to use our counter, send us an e-mail requesting it and we'll send you the code.


 

Publishing your website using Dreamweaver MX

The following configuration page can be found in the Remote Info section in the Advanced tab of the active website definition.  Replace the text in red with your publishing ID.  This is normally your domain without the extension (.com, .net, .org, etc.).


 

Publishing your website using FrontPage

After clicking on the publish icon, enter the settings below.  Replace the text in red with your publishing ID.  This is normally your domain without the extension (.com, .net, .org, etc.).


When prompted with the following box, replace the text in red with your publishing ID.  This is normally your domain without the extension (.com, .net, .org, etc.).  Use the same password as your primary email account.

In the publish options, set the following.


 

Publishing your website using Composer

After clicking on the publish icon, enter the settings below.  Replace the text in red with your publishing ID.  This is normally your domain without the extension (.com, .net, .org, etc.).


 

Publishing your website using WS_FTP

Configure an FTP session using the settings below.  Replace the text in red with your publishing ID.  This is normally your domain without the extension (.com, .net, .org, etc.).